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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109783 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147804 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99178 views)
Known Issues (current version)
(77471 views)
What can I expect to see in future versions? ("ToDo")
(80015 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125053 views)
What are the requirements for the DirecTV Remote+ apps?
(107401 views)
The app crashes when I try to scan
(77832 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80486 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79853 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79094 views)
Advanced support options
(76534 views)
What is the MEmote?
(34489 views)
One or more receivers are listed as "UNNAMED"
(37174 views)
I can't find the menus in the main DirecTV Remote+ app!
(36347 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43787 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42698 views)
The Mini-Guide fails to retrieve data for some channels
(36894 views)
Can I control the Genie and CLIENT devices?
(37306 views)
I am unable to see or use any menus in the app
(37340 views)
Why doesn't the mini-guide show any favorite channels?
(36557 views)
What permissions does the DirecTV Remote app use?
(37612 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37126 views)
How do I manually add a receiver?
(40879 views)
How do I rename a receiver?
(43419 views)
How do I make a backup of my app's settings or copy them to another device?
(39249 views)
How do I reset the app's configuration to brand new?
(43519 views)
How do I get back to the Scan screen I saw when I first used the app?
(49696 views)
Confirming settings on the DirecTV receiver or DVR itself
(863874 views)
The app keeps asking me to rate it even though I already have
(37976 views)
How do I fully exit or close the app?
(37002 views)
Do you offer technical support?
(37907 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39002 views)
(PRO-only) How does the Mini-Guide Source option work?
(36870 views)
How do I remove a receiver from the app?
(40428 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38615 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40196 views)
The Slow Motion button (and / or macros) do not work well.
(40647 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41990 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40048 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)