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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(100186 views)
Is Cognitial Mobile on Google+ or Google Groups?
(127769 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(90659 views)
Known Issues (current version)
(73271 views)
What can I expect to see in future versions? ("ToDo")
(75795 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120192 views)
What are the requirements for the DirecTV Remote+ apps?
(102697 views)
The app crashes when I try to scan
(73595 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(76285 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(75617 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65949 views)
Advanced support options
(60824 views)
What is the MEmote?
(26794 views)
One or more receivers are listed as "UNNAMED"
(29479 views)
I can't find the menus in the main DirecTV Remote+ app!
(28609 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35136 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34014 views)
The Mini-Guide fails to retrieve data for some channels
(29203 views)
Can I control the Genie and CLIENT devices?
(29649 views)
I am unable to see or use any menus in the app
(29607 views)
Why doesn't the mini-guide show any favorite channels?
(28850 views)
What permissions does the DirecTV Remote app use?
(29976 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29426 views)
How do I manually add a receiver?
(33205 views)
How do I rename a receiver?
(35779 views)
How do I make a backup of my app's settings or copy them to another device?
(31556 views)
How do I reset the app's configuration to brand new?
(35748 views)
How do I get back to the Scan screen I saw when I first used the app?
(41923 views)
Confirming settings on the DirecTV receiver or DVR itself
(848002 views)
The app keeps asking me to rate it even though I already have
(30270 views)
How do I fully exit or close the app?
(29262 views)
Do you offer technical support?
(30223 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31266 views)
(PRO-only) How does the Mini-Guide Source option work?
(29167 views)
How do I remove a receiver from the app?
(32716 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30916 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32507 views)
The Slow Motion button (and / or macros) do not work well.
(32968 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34334 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32246 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)