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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107957 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142970 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97713 views)
Known Issues (current version)
(77436 views)
What can I expect to see in future versions? ("ToDo")
(79967 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124810 views)
What are the requirements for the DirecTV Remote+ apps?
(107155 views)
The app crashes when I try to scan
(77793 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80434 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79809 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75178 views)
Advanced support options
(71473 views)
What is the MEmote?
(32173 views)
One or more receivers are listed as "UNNAMED"
(34892 views)
I can't find the menus in the main DirecTV Remote+ app!
(34032 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41162 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40074 views)
The Mini-Guide fails to retrieve data for some channels
(34605 views)
Can I control the Genie and CLIENT devices?
(35028 views)
I am unable to see or use any menus in the app
(35045 views)
Why doesn't the mini-guide show any favorite channels?
(34272 views)
What permissions does the DirecTV Remote app use?
(35316 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34797 views)
How do I manually add a receiver?
(38598 views)
How do I rename a receiver?
(41130 views)
How do I make a backup of my app's settings or copy them to another device?
(36933 views)
How do I reset the app's configuration to brand new?
(41223 views)
How do I get back to the Scan screen I saw when I first used the app?
(47415 views)
Confirming settings on the DirecTV receiver or DVR itself
(859371 views)
The app keeps asking me to rate it even though I already have
(35677 views)
How do I fully exit or close the app?
(34706 views)
Do you offer technical support?
(35595 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36711 views)
(PRO-only) How does the Mini-Guide Source option work?
(34563 views)
How do I remove a receiver from the app?
(38131 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36311 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37907 views)
The Slow Motion button (and / or macros) do not work well.
(38332 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39672 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37746 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)