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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106729 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139491 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96755 views)
Known Issues (current version)
(77404 views)
What can I expect to see in future versions? ("ToDo")
(79939 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124622 views)
What are the requirements for the DirecTV Remote+ apps?
(106981 views)
The app crashes when I try to scan
(77766 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80409 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79772 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72447 views)
Advanced support options
(67917 views)
What is the MEmote?
(30454 views)
One or more receivers are listed as "UNNAMED"
(33133 views)
I can't find the menus in the main DirecTV Remote+ app!
(32302 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39225 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38146 views)
The Mini-Guide fails to retrieve data for some channels
(32852 views)
Can I control the Genie and CLIENT devices?
(33284 views)
I am unable to see or use any menus in the app
(33320 views)
Why doesn't the mini-guide show any favorite channels?
(32541 views)
What permissions does the DirecTV Remote app use?
(33616 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33095 views)
How do I manually add a receiver?
(36852 views)
How do I rename a receiver?
(39414 views)
How do I make a backup of my app's settings or copy them to another device?
(35210 views)
How do I reset the app's configuration to brand new?
(39509 views)
How do I get back to the Scan screen I saw when I first used the app?
(45679 views)
Confirming settings on the DirecTV receiver or DVR itself
(856056 views)
The app keeps asking me to rate it even though I already have
(33939 views)
How do I fully exit or close the app?
(32983 views)
Do you offer technical support?
(33863 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34954 views)
(PRO-only) How does the Mini-Guide Source option work?
(32840 views)
How do I remove a receiver from the app?
(36397 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34579 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36157 views)
The Slow Motion button (and / or macros) do not work well.
(36608 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37962 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35997 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)