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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106590 views)
Is Cognitial Mobile on Google+ or Google Groups?
(139113 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96635 views)
Known Issues (current version)
(77403 views)
What can I expect to see in future versions? ("ToDo")
(79938 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124607 views)
What are the requirements for the DirecTV Remote+ apps?
(106959 views)
The app crashes when I try to scan
(77763 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80408 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79768 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72135 views)
Advanced support options
(67545 views)
What is the MEmote?
(30250 views)
One or more receivers are listed as "UNNAMED"
(32952 views)
I can't find the menus in the main DirecTV Remote+ app!
(32100 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39001 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37926 views)
The Mini-Guide fails to retrieve data for some channels
(32654 views)
Can I control the Genie and CLIENT devices?
(33095 views)
I am unable to see or use any menus in the app
(33115 views)
Why doesn't the mini-guide show any favorite channels?
(32352 views)
What permissions does the DirecTV Remote app use?
(33398 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32889 views)
How do I manually add a receiver?
(36650 views)
How do I rename a receiver?
(39216 views)
How do I make a backup of my app's settings or copy them to another device?
(35028 views)
How do I reset the app's configuration to brand new?
(39313 views)
How do I get back to the Scan screen I saw when I first used the app?
(45476 views)
Confirming settings on the DirecTV receiver or DVR itself
(855713 views)
The app keeps asking me to rate it even though I already have
(33743 views)
How do I fully exit or close the app?
(32784 views)
Do you offer technical support?
(33677 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34786 views)
(PRO-only) How does the Mini-Guide Source option work?
(32639 views)
How do I remove a receiver from the app?
(36214 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34373 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35970 views)
The Slow Motion button (and / or macros) do not work well.
(36407 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37745 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35807 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)