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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102086 views)
Is Cognitial Mobile on Google+ or Google Groups?
(130341 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(92507 views)
Known Issues (current version)
(74868 views)
What can I expect to see in future versions? ("ToDo")
(77342 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(121761 views)
What are the requirements for the DirecTV Remote+ apps?
(104241 views)
The app crashes when I try to scan
(75223 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77855 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77228 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66847 views)
Advanced support options
(61587 views)
What is the MEmote?
(27225 views)
One or more receivers are listed as "UNNAMED"
(29906 views)
I can't find the menus in the main DirecTV Remote+ app!
(29065 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35592 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34517 views)
The Mini-Guide fails to retrieve data for some channels
(29608 views)
Can I control the Genie and CLIENT devices?
(30092 views)
I am unable to see or use any menus in the app
(30024 views)
Why doesn't the mini-guide show any favorite channels?
(29291 views)
What permissions does the DirecTV Remote app use?
(30390 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29862 views)
How do I manually add a receiver?
(33615 views)
How do I rename a receiver?
(36211 views)
How do I make a backup of my app's settings or copy them to another device?
(32007 views)
How do I reset the app's configuration to brand new?
(36212 views)
How do I get back to the Scan screen I saw when I first used the app?
(42385 views)
Confirming settings on the DirecTV receiver or DVR itself
(849179 views)
The app keeps asking me to rate it even though I already have
(30700 views)
How do I fully exit or close the app?
(29668 views)
Do you offer technical support?
(30665 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31700 views)
(PRO-only) How does the Mini-Guide Source option work?
(29587 views)
How do I remove a receiver from the app?
(33153 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31339 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32939 views)
The Slow Motion button (and / or macros) do not work well.
(33407 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34759 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32702 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)