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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107950 views)
Is Cognitial Mobile on Google+ or Google Groups?
(142940 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97703 views)
Known Issues (current version)
(77436 views)
What can I expect to see in future versions? ("ToDo")
(79967 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124808 views)
What are the requirements for the DirecTV Remote+ apps?
(107152 views)
The app crashes when I try to scan
(77792 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80434 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79809 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75147 views)
Advanced support options
(71436 views)
What is the MEmote?
(32152 views)
One or more receivers are listed as "UNNAMED"
(34872 views)
I can't find the menus in the main DirecTV Remote+ app!
(34023 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41138 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40055 views)
The Mini-Guide fails to retrieve data for some channels
(34590 views)
Can I control the Genie and CLIENT devices?
(35002 views)
I am unable to see or use any menus in the app
(35025 views)
Why doesn't the mini-guide show any favorite channels?
(34249 views)
What permissions does the DirecTV Remote app use?
(35287 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34772 views)
How do I manually add a receiver?
(38579 views)
How do I rename a receiver?
(41107 views)
How do I make a backup of my app's settings or copy them to another device?
(36907 views)
How do I reset the app's configuration to brand new?
(41198 views)
How do I get back to the Scan screen I saw when I first used the app?
(47396 views)
Confirming settings on the DirecTV receiver or DVR itself
(859333 views)
The app keeps asking me to rate it even though I already have
(35657 views)
How do I fully exit or close the app?
(34689 views)
Do you offer technical support?
(35567 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36691 views)
(PRO-only) How does the Mini-Guide Source option work?
(34542 views)
How do I remove a receiver from the app?
(38110 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36288 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37881 views)
The Slow Motion button (and / or macros) do not work well.
(38312 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39649 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37728 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)