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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(96168 views)
Is Cognitial Mobile on Google+ or Google Groups?
(121853 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86719 views)
Known Issues (current version)
(69954 views)
What can I expect to see in future versions? ("ToDo")
(72349 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(116480 views)
What are the requirements for the DirecTV Remote+ apps?
(99019 views)
The app crashes when I try to scan
(70159 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72988 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(72213 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63967 views)
Advanced support options
(59141 views)
What is the MEmote?
(25881 views)
One or more receivers are listed as "UNNAMED"
(28616 views)
I can't find the menus in the main DirecTV Remote+ app!
(27712 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34062 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32985 views)
The Mini-Guide fails to retrieve data for some channels
(28221 views)
Can I control the Genie and CLIENT devices?
(28703 views)
I am unable to see or use any menus in the app
(28672 views)
Why doesn't the mini-guide show any favorite channels?
(27931 views)
What permissions does the DirecTV Remote app use?
(29114 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28524 views)
How do I manually add a receiver?
(32212 views)
How do I rename a receiver?
(34859 views)
How do I make a backup of my app's settings or copy them to another device?
(30638 views)
How do I reset the app's configuration to brand new?
(34839 views)
How do I get back to the Scan screen I saw when I first used the app?
(41017 views)
Confirming settings on the DirecTV receiver or DVR itself
(845045 views)
The app keeps asking me to rate it even though I already have
(29370 views)
How do I fully exit or close the app?
(28319 views)
Do you offer technical support?
(29315 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30293 views)
(PRO-only) How does the Mini-Guide Source option work?
(28288 views)
How do I remove a receiver from the app?
(31803 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29994 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31611 views)
The Slow Motion button (and / or macros) do not work well.
(32070 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33383 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31366 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)