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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109342 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146604 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98827 views)
Known Issues (current version)
(77465 views)
What can I expect to see in future versions? ("ToDo")
(80001 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124993 views)
What are the requirements for the DirecTV Remote+ apps?
(107343 views)
The app crashes when I try to scan
(77825 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80468 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79838 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78167 views)
Advanced support options
(75281 views)
What is the MEmote?
(33902 views)
One or more receivers are listed as "UNNAMED"
(36629 views)
I can't find the menus in the main DirecTV Remote+ app!
(35799 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43170 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42077 views)
The Mini-Guide fails to retrieve data for some channels
(36413 views)
Can I control the Genie and CLIENT devices?
(36747 views)
I am unable to see or use any menus in the app
(36766 views)
Why doesn't the mini-guide show any favorite channels?
(36048 views)
What permissions does the DirecTV Remote app use?
(37048 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36580 views)
How do I manually add a receiver?
(40329 views)
How do I rename a receiver?
(42886 views)
How do I make a backup of my app's settings or copy them to another device?
(38689 views)
How do I reset the app's configuration to brand new?
(42977 views)
How do I get back to the Scan screen I saw when I first used the app?
(49152 views)
Confirming settings on the DirecTV receiver or DVR itself
(862826 views)
The app keeps asking me to rate it even though I already have
(37436 views)
How do I fully exit or close the app?
(36441 views)
Do you offer technical support?
(37373 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38450 views)
(PRO-only) How does the Mini-Guide Source option work?
(36337 views)
How do I remove a receiver from the app?
(39876 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38075 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39670 views)
The Slow Motion button (and / or macros) do not work well.
(40098 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41429 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39504 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)