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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107974 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143018 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97727 views)
Known Issues (current version)
(77436 views)
What can I expect to see in future versions? ("ToDo")
(79967 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124814 views)
What are the requirements for the DirecTV Remote+ apps?
(107160 views)
The app crashes when I try to scan
(77793 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80434 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79809 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75218 views)
Advanced support options
(71521 views)
What is the MEmote?
(32201 views)
One or more receivers are listed as "UNNAMED"
(34912 views)
I can't find the menus in the main DirecTV Remote+ app!
(34056 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41181 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40092 views)
The Mini-Guide fails to retrieve data for some channels
(34627 views)
Can I control the Genie and CLIENT devices?
(35050 views)
I am unable to see or use any menus in the app
(35064 views)
Why doesn't the mini-guide show any favorite channels?
(34292 views)
What permissions does the DirecTV Remote app use?
(35344 views)
Is there an easter egg in DirecTV Remote+ Pro?
(34820 views)
How do I manually add a receiver?
(38608 views)
How do I rename a receiver?
(41154 views)
How do I make a backup of my app's settings or copy them to another device?
(36954 views)
How do I reset the app's configuration to brand new?
(41248 views)
How do I get back to the Scan screen I saw when I first used the app?
(47439 views)
Confirming settings on the DirecTV receiver or DVR itself
(859426 views)
The app keeps asking me to rate it even though I already have
(35690 views)
How do I fully exit or close the app?
(34726 views)
Do you offer technical support?
(35630 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36739 views)
(PRO-only) How does the Mini-Guide Source option work?
(34592 views)
How do I remove a receiver from the app?
(38156 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36334 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(37927 views)
The Slow Motion button (and / or macros) do not work well.
(38364 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39708 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37767 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)