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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106414 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138661 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96488 views)
Known Issues (current version)
(77397 views)
What can I expect to see in future versions? ("ToDo")
(79935 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124575 views)
What are the requirements for the DirecTV Remote+ apps?
(106934 views)
The app crashes when I try to scan
(77760 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80404 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79766 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71785 views)
Advanced support options
(67076 views)
What is the MEmote?
(30026 views)
One or more receivers are listed as "UNNAMED"
(32724 views)
I can't find the menus in the main DirecTV Remote+ app!
(31890 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38748 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37689 views)
The Mini-Guide fails to retrieve data for some channels
(32416 views)
Can I control the Genie and CLIENT devices?
(32882 views)
I am unable to see or use any menus in the app
(32901 views)
Why doesn't the mini-guide show any favorite channels?
(32138 views)
What permissions does the DirecTV Remote app use?
(33163 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32678 views)
How do I manually add a receiver?
(36410 views)
How do I rename a receiver?
(38966 views)
How do I make a backup of my app's settings or copy them to another device?
(34776 views)
How do I reset the app's configuration to brand new?
(39114 views)
How do I get back to the Scan screen I saw when I first used the app?
(45271 views)
Confirming settings on the DirecTV receiver or DVR itself
(855277 views)
The app keeps asking me to rate it even though I already have
(33503 views)
How do I fully exit or close the app?
(32567 views)
Do you offer technical support?
(33471 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34572 views)
(PRO-only) How does the Mini-Guide Source option work?
(32398 views)
How do I remove a receiver from the app?
(35996 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34132 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35729 views)
The Slow Motion button (and / or macros) do not work well.
(36165 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37532 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35572 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)