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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109362 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146684 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98843 views)
Known Issues (current version)
(77465 views)
What can I expect to see in future versions? ("ToDo")
(80001 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124998 views)
What are the requirements for the DirecTV Remote+ apps?
(107344 views)
The app crashes when I try to scan
(77826 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80469 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79839 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78220 views)
Advanced support options
(75343 views)
What is the MEmote?
(33942 views)
One or more receivers are listed as "UNNAMED"
(36667 views)
I can't find the menus in the main DirecTV Remote+ app!
(35823 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43213 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42109 views)
The Mini-Guide fails to retrieve data for some channels
(36442 views)
Can I control the Genie and CLIENT devices?
(36771 views)
I am unable to see or use any menus in the app
(36799 views)
Why doesn't the mini-guide show any favorite channels?
(36078 views)
What permissions does the DirecTV Remote app use?
(37081 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36617 views)
How do I manually add a receiver?
(40363 views)
How do I rename a receiver?
(42917 views)
How do I make a backup of my app's settings or copy them to another device?
(38723 views)
How do I reset the app's configuration to brand new?
(43009 views)
How do I get back to the Scan screen I saw when I first used the app?
(49175 views)
Confirming settings on the DirecTV receiver or DVR itself
(862899 views)
The app keeps asking me to rate it even though I already have
(37476 views)
How do I fully exit or close the app?
(36467 views)
Do you offer technical support?
(37393 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38492 views)
(PRO-only) How does the Mini-Guide Source option work?
(36372 views)
How do I remove a receiver from the app?
(39909 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38112 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39694 views)
The Slow Motion button (and / or macros) do not work well.
(40134 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41458 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39542 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)