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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95839 views)
Is Cognitial Mobile on Google+ or Google Groups?
(121392 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86401 views)
Known Issues (current version)
(69690 views)
What can I expect to see in future versions? ("ToDo")
(72063 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(116179 views)
What are the requirements for the DirecTV Remote+ apps?
(98733 views)
The app crashes when I try to scan
(69895 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72732 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71960 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63804 views)
Advanced support options
(59000 views)
What is the MEmote?
(25826 views)
One or more receivers are listed as "UNNAMED"
(28538 views)
I can't find the menus in the main DirecTV Remote+ app!
(27653 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33988 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32909 views)
The Mini-Guide fails to retrieve data for some channels
(28151 views)
Can I control the Genie and CLIENT devices?
(28629 views)
I am unable to see or use any menus in the app
(28586 views)
Why doesn't the mini-guide show any favorite channels?
(27867 views)
What permissions does the DirecTV Remote app use?
(29047 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28450 views)
How do I manually add a receiver?
(32153 views)
How do I rename a receiver?
(34796 views)
How do I make a backup of my app's settings or copy them to another device?
(30577 views)
How do I reset the app's configuration to brand new?
(34769 views)
How do I get back to the Scan screen I saw when I first used the app?
(40957 views)
Confirming settings on the DirecTV receiver or DVR itself
(844827 views)
The app keeps asking me to rate it even though I already have
(29303 views)
How do I fully exit or close the app?
(28246 views)
Do you offer technical support?
(29233 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30238 views)
(PRO-only) How does the Mini-Guide Source option work?
(28215 views)
How do I remove a receiver from the app?
(31722 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29919 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31543 views)
The Slow Motion button (and / or macros) do not work well.
(31999 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33307 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31290 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)