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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109790 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147832 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99187 views)
Known Issues (current version)
(77471 views)
What can I expect to see in future versions? ("ToDo")
(80015 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125054 views)
What are the requirements for the DirecTV Remote+ apps?
(107401 views)
The app crashes when I try to scan
(77832 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80486 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79853 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(79113 views)
Advanced support options
(76561 views)
What is the MEmote?
(34500 views)
One or more receivers are listed as "UNNAMED"
(37185 views)
I can't find the menus in the main DirecTV Remote+ app!
(36359 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43805 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42716 views)
The Mini-Guide fails to retrieve data for some channels
(36909 views)
Can I control the Genie and CLIENT devices?
(37319 views)
I am unable to see or use any menus in the app
(37357 views)
Why doesn't the mini-guide show any favorite channels?
(36571 views)
What permissions does the DirecTV Remote app use?
(37628 views)
Is there an easter egg in DirecTV Remote+ Pro?
(37139 views)
How do I manually add a receiver?
(40890 views)
How do I rename a receiver?
(43437 views)
How do I make a backup of my app's settings or copy them to another device?
(39260 views)
How do I reset the app's configuration to brand new?
(43539 views)
How do I get back to the Scan screen I saw when I first used the app?
(49711 views)
Confirming settings on the DirecTV receiver or DVR itself
(863903 views)
The app keeps asking me to rate it even though I already have
(37992 views)
How do I fully exit or close the app?
(37019 views)
Do you offer technical support?
(37924 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(39010 views)
(PRO-only) How does the Mini-Guide Source option work?
(36889 views)
How do I remove a receiver from the app?
(40443 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38628 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40209 views)
The Slow Motion button (and / or macros) do not work well.
(40660 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(42009 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(40064 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)