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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107045 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140385 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96994 views)
Known Issues (current version)
(77417 views)
What can I expect to see in future versions? ("ToDo")
(79943 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124666 views)
What are the requirements for the DirecTV Remote+ apps?
(107028 views)
The app crashes when I try to scan
(77773 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80412 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79785 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73109 views)
Advanced support options
(68870 views)
What is the MEmote?
(30889 views)
One or more receivers are listed as "UNNAMED"
(33600 views)
I can't find the menus in the main DirecTV Remote+ app!
(32739 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39732 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38630 views)
The Mini-Guide fails to retrieve data for some channels
(33324 views)
Can I control the Genie and CLIENT devices?
(33716 views)
I am unable to see or use any menus in the app
(33763 views)
Why doesn't the mini-guide show any favorite channels?
(32976 views)
What permissions does the DirecTV Remote app use?
(34052 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33525 views)
How do I manually add a receiver?
(37302 views)
How do I rename a receiver?
(39863 views)
How do I make a backup of my app's settings or copy them to another device?
(35626 views)
How do I reset the app's configuration to brand new?
(39920 views)
How do I get back to the Scan screen I saw when I first used the app?
(46113 views)
Confirming settings on the DirecTV receiver or DVR itself
(856900 views)
The app keeps asking me to rate it even though I already have
(34388 views)
How do I fully exit or close the app?
(33392 views)
Do you offer technical support?
(34286 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35394 views)
(PRO-only) How does the Mini-Guide Source option work?
(33257 views)
How do I remove a receiver from the app?
(36816 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34994 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36617 views)
The Slow Motion button (and / or macros) do not work well.
(37020 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38370 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36415 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)