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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107107 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140518 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97041 views)
Known Issues (current version)
(77418 views)
What can I expect to see in future versions? ("ToDo")
(79943 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124669 views)
What are the requirements for the DirecTV Remote+ apps?
(107038 views)
The app crashes when I try to scan
(77774 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80412 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79786 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73208 views)
Advanced support options
(69006 views)
What is the MEmote?
(30939 views)
One or more receivers are listed as "UNNAMED"
(33664 views)
I can't find the menus in the main DirecTV Remote+ app!
(32797 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39803 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38720 views)
The Mini-Guide fails to retrieve data for some channels
(33385 views)
Can I control the Genie and CLIENT devices?
(33785 views)
I am unable to see or use any menus in the app
(33825 views)
Why doesn't the mini-guide show any favorite channels?
(33044 views)
What permissions does the DirecTV Remote app use?
(34122 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33588 views)
How do I manually add a receiver?
(37367 views)
How do I rename a receiver?
(39927 views)
How do I make a backup of my app's settings or copy them to another device?
(35697 views)
How do I reset the app's configuration to brand new?
(40003 views)
How do I get back to the Scan screen I saw when I first used the app?
(46171 views)
Confirming settings on the DirecTV receiver or DVR itself
(857022 views)
The app keeps asking me to rate it even though I already have
(34454 views)
How do I fully exit or close the app?
(33466 views)
Do you offer technical support?
(34349 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35467 views)
(PRO-only) How does the Mini-Guide Source option work?
(33334 views)
How do I remove a receiver from the app?
(36875 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35060 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36696 views)
The Slow Motion button (and / or macros) do not work well.
(37103 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38423 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36495 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)