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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108095 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143355 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97838 views)
Known Issues (current version)
(77438 views)
What can I expect to see in future versions? ("ToDo")
(79969 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124824 views)
What are the requirements for the DirecTV Remote+ apps?
(107177 views)
The app crashes when I try to scan
(77796 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80436 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79811 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75505 views)
Advanced support options
(71929 views)
What is the MEmote?
(32390 views)
One or more receivers are listed as "UNNAMED"
(35073 views)
I can't find the menus in the main DirecTV Remote+ app!
(34218 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41383 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40312 views)
The Mini-Guide fails to retrieve data for some channels
(34812 views)
Can I control the Genie and CLIENT devices?
(35210 views)
I am unable to see or use any menus in the app
(35238 views)
Why doesn't the mini-guide show any favorite channels?
(34477 views)
What permissions does the DirecTV Remote app use?
(35522 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35010 views)
How do I manually add a receiver?
(38796 views)
How do I rename a receiver?
(41350 views)
How do I make a backup of my app's settings or copy them to another device?
(37148 views)
How do I reset the app's configuration to brand new?
(41438 views)
How do I get back to the Scan screen I saw when I first used the app?
(47586 views)
Confirming settings on the DirecTV receiver or DVR itself
(859765 views)
The app keeps asking me to rate it even though I already have
(35877 views)
How do I fully exit or close the app?
(34896 views)
Do you offer technical support?
(35807 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36890 views)
(PRO-only) How does the Mini-Guide Source option work?
(34746 views)
How do I remove a receiver from the app?
(38331 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36506 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38095 views)
The Slow Motion button (and / or macros) do not work well.
(38530 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39889 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(37944 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)