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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97168 views)
Is Cognitial Mobile on Google+ or Google Groups?
(123228 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87703 views)
Known Issues (current version)
(70802 views)
What can I expect to see in future versions? ("ToDo")
(73215 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117406 views)
What are the requirements for the DirecTV Remote+ apps?
(99861 views)
The app crashes when I try to scan
(71064 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73792 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73055 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64447 views)
Advanced support options
(59582 views)
What is the MEmote?
(26090 views)
One or more receivers are listed as "UNNAMED"
(28821 views)
I can't find the menus in the main DirecTV Remote+ app!
(27933 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34355 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33226 views)
The Mini-Guide fails to retrieve data for some channels
(28463 views)
Can I control the Genie and CLIENT devices?
(28947 views)
I am unable to see or use any menus in the app
(28913 views)
Why doesn't the mini-guide show any favorite channels?
(28145 views)
What permissions does the DirecTV Remote app use?
(29285 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28744 views)
How do I manually add a receiver?
(32459 views)
How do I rename a receiver?
(35092 views)
How do I make a backup of my app's settings or copy them to another device?
(30849 views)
How do I reset the app's configuration to brand new?
(35049 views)
How do I get back to the Scan screen I saw when I first used the app?
(41234 views)
Confirming settings on the DirecTV receiver or DVR itself
(845716 views)
The app keeps asking me to rate it even though I already have
(29616 views)
How do I fully exit or close the app?
(28541 views)
Do you offer technical support?
(29524 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30555 views)
(PRO-only) How does the Mini-Guide Source option work?
(28521 views)
How do I remove a receiver from the app?
(32009 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30236 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31828 views)
The Slow Motion button (and / or macros) do not work well.
(32288 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33608 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31585 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)