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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108152 views)
Is Cognitial Mobile on Google+ or Google Groups?
(143488 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97896 views)
Known Issues (current version)
(77439 views)
What can I expect to see in future versions? ("ToDo")
(79973 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124829 views)
What are the requirements for the DirecTV Remote+ apps?
(107188 views)
The app crashes when I try to scan
(77798 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80438 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79811 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(75617 views)
Advanced support options
(72071 views)
What is the MEmote?
(32448 views)
One or more receivers are listed as "UNNAMED"
(35146 views)
I can't find the menus in the main DirecTV Remote+ app!
(34288 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41466 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40385 views)
The Mini-Guide fails to retrieve data for some channels
(34888 views)
Can I control the Genie and CLIENT devices?
(35272 views)
I am unable to see or use any menus in the app
(35314 views)
Why doesn't the mini-guide show any favorite channels?
(34552 views)
What permissions does the DirecTV Remote app use?
(35589 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35069 views)
How do I manually add a receiver?
(38862 views)
How do I rename a receiver?
(41428 views)
How do I make a backup of my app's settings or copy them to another device?
(37216 views)
How do I reset the app's configuration to brand new?
(41503 views)
How do I get back to the Scan screen I saw when I first used the app?
(47657 views)
Confirming settings on the DirecTV receiver or DVR itself
(859882 views)
The app keeps asking me to rate it even though I already have
(35930 views)
How do I fully exit or close the app?
(34960 views)
Do you offer technical support?
(35867 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(36957 views)
(PRO-only) How does the Mini-Guide Source option work?
(34823 views)
How do I remove a receiver from the app?
(38405 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36557 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38161 views)
The Slow Motion button (and / or macros) do not work well.
(38593 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(39956 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38004 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)