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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104165 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133196 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94567 views)
Known Issues (current version)
(76678 views)
What can I expect to see in future versions? ("ToDo")
(79201 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123607 views)
What are the requirements for the DirecTV Remote+ apps?
(105974 views)
The app crashes when I try to scan
(77038 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79636 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79050 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67881 views)
Advanced support options
(62483 views)
What is the MEmote?
(27749 views)
One or more receivers are listed as "UNNAMED"
(30409 views)
I can't find the menus in the main DirecTV Remote+ app!
(29565 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36143 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35110 views)
The Mini-Guide fails to retrieve data for some channels
(30086 views)
Can I control the Genie and CLIENT devices?
(30597 views)
I am unable to see or use any menus in the app
(30517 views)
Why doesn't the mini-guide show any favorite channels?
(29791 views)
What permissions does the DirecTV Remote app use?
(30830 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30326 views)
How do I manually add a receiver?
(34096 views)
How do I rename a receiver?
(36693 views)
How do I make a backup of my app's settings or copy them to another device?
(32521 views)
How do I reset the app's configuration to brand new?
(36746 views)
How do I get back to the Scan screen I saw when I first used the app?
(42907 views)
Confirming settings on the DirecTV receiver or DVR itself
(850540 views)
The app keeps asking me to rate it even though I already have
(31188 views)
How do I fully exit or close the app?
(30172 views)
Do you offer technical support?
(31162 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32209 views)
(PRO-only) How does the Mini-Guide Source option work?
(30073 views)
How do I remove a receiver from the app?
(33651 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31847 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33457 views)
The Slow Motion button (and / or macros) do not work well.
(33899 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35262 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33215 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)