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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(104382 views)
Is Cognitial Mobile on Google+ or Google Groups?
(133504 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94783 views)
Known Issues (current version)
(76880 views)
What can I expect to see in future versions? ("ToDo")
(79409 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123775 views)
What are the requirements for the DirecTV Remote+ apps?
(106145 views)
The app crashes when I try to scan
(77224 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79829 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79235 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67997 views)
Advanced support options
(62578 views)
What is the MEmote?
(27801 views)
One or more receivers are listed as "UNNAMED"
(30463 views)
I can't find the menus in the main DirecTV Remote+ app!
(29618 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36199 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(35153 views)
The Mini-Guide fails to retrieve data for some channels
(30150 views)
Can I control the Genie and CLIENT devices?
(30652 views)
I am unable to see or use any menus in the app
(30570 views)
Why doesn't the mini-guide show any favorite channels?
(29836 views)
What permissions does the DirecTV Remote app use?
(30885 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30374 views)
How do I manually add a receiver?
(34162 views)
How do I rename a receiver?
(36751 views)
How do I make a backup of my app's settings or copy them to another device?
(32560 views)
How do I reset the app's configuration to brand new?
(36796 views)
How do I get back to the Scan screen I saw when I first used the app?
(42958 views)
Confirming settings on the DirecTV receiver or DVR itself
(850673 views)
The app keeps asking me to rate it even though I already have
(31259 views)
How do I fully exit or close the app?
(30231 views)
Do you offer technical support?
(31194 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32264 views)
(PRO-only) How does the Mini-Guide Source option work?
(30112 views)
How do I remove a receiver from the app?
(33699 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31896 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33497 views)
The Slow Motion button (and / or macros) do not work well.
(33941 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35310 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33272 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)