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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(98744 views)
Is Cognitial Mobile on Google+ or Google Groups?
(125688 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(89290 views)
Known Issues (current version)
(72115 views)
What can I expect to see in future versions? ("ToDo")
(74573 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118992 views)
What are the requirements for the DirecTV Remote+ apps?
(101479 views)
The app crashes when I try to scan
(72453 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(75149 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74450 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65268 views)
Advanced support options
(60244 views)
What is the MEmote?
(26488 views)
One or more receivers are listed as "UNNAMED"
(29173 views)
I can't find the menus in the main DirecTV Remote+ app!
(28284 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34761 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33662 views)
The Mini-Guide fails to retrieve data for some channels
(28863 views)
Can I control the Genie and CLIENT devices?
(29332 views)
I am unable to see or use any menus in the app
(29253 views)
Why doesn't the mini-guide show any favorite channels?
(28494 views)
What permissions does the DirecTV Remote app use?
(29670 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29105 views)
How do I manually add a receiver?
(32857 views)
How do I rename a receiver?
(35466 views)
How do I make a backup of my app's settings or copy them to another device?
(31220 views)
How do I reset the app's configuration to brand new?
(35422 views)
How do I get back to the Scan screen I saw when I first used the app?
(41592 views)
Confirming settings on the DirecTV receiver or DVR itself
(847043 views)
The app keeps asking me to rate it even though I already have
(29971 views)
How do I fully exit or close the app?
(28944 views)
Do you offer technical support?
(29907 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30938 views)
(PRO-only) How does the Mini-Guide Source option work?
(28863 views)
How do I remove a receiver from the app?
(32373 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30585 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32176 views)
The Slow Motion button (and / or macros) do not work well.
(32636 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33998 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31922 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)