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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(94926 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120100 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(85550 views)
Known Issues (current version)
(68917 views)
What can I expect to see in future versions? ("ToDo")
(71302 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115389 views)
What are the requirements for the DirecTV Remote+ apps?
(97924 views)
The app crashes when I try to scan
(69094 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(71937 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71164 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63363 views)
Advanced support options
(58616 views)
What is the MEmote?
(25639 views)
One or more receivers are listed as "UNNAMED"
(28324 views)
I can't find the menus in the main DirecTV Remote+ app!
(27427 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33755 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32681 views)
The Mini-Guide fails to retrieve data for some channels
(27935 views)
Can I control the Genie and CLIENT devices?
(28420 views)
I am unable to see or use any menus in the app
(28375 views)
Why doesn't the mini-guide show any favorite channels?
(27652 views)
What permissions does the DirecTV Remote app use?
(28831 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28223 views)
How do I manually add a receiver?
(31940 views)
How do I rename a receiver?
(34610 views)
How do I make a backup of my app's settings or copy them to another device?
(30367 views)
How do I reset the app's configuration to brand new?
(34565 views)
How do I get back to the Scan screen I saw when I first used the app?
(40738 views)
Confirming settings on the DirecTV receiver or DVR itself
(844220 views)
The app keeps asking me to rate it even though I already have
(29065 views)
How do I fully exit or close the app?
(28040 views)
Do you offer technical support?
(29013 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29987 views)
(PRO-only) How does the Mini-Guide Source option work?
(28006 views)
How do I remove a receiver from the app?
(31516 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29707 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31307 views)
The Slow Motion button (and / or macros) do not work well.
(31802 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33099 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31103 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)