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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103452 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132265 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93836 views)
Known Issues (current version)
(76077 views)
What can I expect to see in future versions? ("ToDo")
(78520 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122984 views)
What are the requirements for the DirecTV Remote+ apps?
(105396 views)
The app crashes when I try to scan
(76406 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79036 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78446 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67511 views)
Advanced support options
(62173 views)
What is the MEmote?
(27589 views)
One or more receivers are listed as "UNNAMED"
(30234 views)
I can't find the menus in the main DirecTV Remote+ app!
(29419 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35949 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34915 views)
The Mini-Guide fails to retrieve data for some channels
(29924 views)
Can I control the Genie and CLIENT devices?
(30433 views)
I am unable to see or use any menus in the app
(30341 views)
Why doesn't the mini-guide show any favorite channels?
(29639 views)
What permissions does the DirecTV Remote app use?
(30690 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30155 views)
How do I manually add a receiver?
(33927 views)
How do I rename a receiver?
(36525 views)
How do I make a backup of my app's settings or copy them to another device?
(32354 views)
How do I reset the app's configuration to brand new?
(36558 views)
How do I get back to the Scan screen I saw when I first used the app?
(42723 views)
Confirming settings on the DirecTV receiver or DVR itself
(850084 views)
The app keeps asking me to rate it even though I already have
(31022 views)
How do I fully exit or close the app?
(30002 views)
Do you offer technical support?
(31001 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32029 views)
(PRO-only) How does the Mini-Guide Source option work?
(29900 views)
How do I remove a receiver from the app?
(33494 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31692 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33281 views)
The Slow Motion button (and / or macros) do not work well.
(33746 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35086 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33044 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)