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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(92722 views)
Is Cognitial Mobile on Google+ or Google Groups?
(116305 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(83362 views)
Known Issues (current version)
(67014 views)
What can I expect to see in future versions? ("ToDo")
(69372 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(112924 views)
What are the requirements for the DirecTV Remote+ apps?
(95352 views)
The app crashes when I try to scan
(67194 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(69912 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(69159 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(62248 views)
Advanced support options
(57655 views)
What is the MEmote?
(25103 views)
One or more receivers are listed as "UNNAMED"
(27792 views)
I can't find the menus in the main DirecTV Remote+ app!
(26886 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33205 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32075 views)
The Mini-Guide fails to retrieve data for some channels
(27380 views)
Can I control the Genie and CLIENT devices?
(27891 views)
I am unable to see or use any menus in the app
(27816 views)
Why doesn't the mini-guide show any favorite channels?
(27079 views)
What permissions does the DirecTV Remote app use?
(28240 views)
Is there an easter egg in DirecTV Remote+ Pro?
(27679 views)
How do I manually add a receiver?
(31373 views)
How do I rename a receiver?
(34018 views)
How do I make a backup of my app's settings or copy them to another device?
(29804 views)
How do I reset the app's configuration to brand new?
(34012 views)
How do I get back to the Scan screen I saw when I first used the app?
(40168 views)
Confirming settings on the DirecTV receiver or DVR itself
(842147 views)
The app keeps asking me to rate it even though I already have
(28526 views)
How do I fully exit or close the app?
(27486 views)
Do you offer technical support?
(28507 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(29442 views)
(PRO-only) How does the Mini-Guide Source option work?
(27485 views)
How do I remove a receiver from the app?
(30958 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29140 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(30734 views)
The Slow Motion button (and / or macros) do not work well.
(31248 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(32552 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(30527 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)