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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106216 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138113 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96348 views)
Known Issues (current version)
(77393 views)
What can I expect to see in future versions? ("ToDo")
(79930 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124548 views)
What are the requirements for the DirecTV Remote+ apps?
(106916 views)
The app crashes when I try to scan
(77754 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79760 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71384 views)
Advanced support options
(66514 views)
What is the MEmote?
(29767 views)
One or more receivers are listed as "UNNAMED"
(32460 views)
I can't find the menus in the main DirecTV Remote+ app!
(31608 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38447 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37371 views)
The Mini-Guide fails to retrieve data for some channels
(32150 views)
Can I control the Genie and CLIENT devices?
(32618 views)
I am unable to see or use any menus in the app
(32631 views)
Why doesn't the mini-guide show any favorite channels?
(31847 views)
What permissions does the DirecTV Remote app use?
(32890 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32395 views)
How do I manually add a receiver?
(36141 views)
How do I rename a receiver?
(38674 views)
How do I make a backup of my app's settings or copy them to another device?
(34515 views)
How do I reset the app's configuration to brand new?
(38855 views)
How do I get back to the Scan screen I saw when I first used the app?
(45018 views)
Confirming settings on the DirecTV receiver or DVR itself
(854786 views)
The app keeps asking me to rate it even though I already have
(33248 views)
How do I fully exit or close the app?
(32307 views)
Do you offer technical support?
(33209 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34297 views)
(PRO-only) How does the Mini-Guide Source option work?
(32148 views)
How do I remove a receiver from the app?
(35725 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33837 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35460 views)
The Slow Motion button (and / or macros) do not work well.
(35894 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37252 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35314 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)