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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97998 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124385 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88529 views)
Known Issues (current version)
(71504 views)
What can I expect to see in future versions? ("ToDo")
(73958 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118147 views)
What are the requirements for the DirecTV Remote+ apps?
(100643 views)
The app crashes when I try to scan
(71814 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74507 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73793 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64884 views)
Advanced support options
(59935 views)
What is the MEmote?
(26307 views)
One or more receivers are listed as "UNNAMED"
(29022 views)
I can't find the menus in the main DirecTV Remote+ app!
(28140 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34564 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33459 views)
The Mini-Guide fails to retrieve data for some channels
(28682 views)
Can I control the Genie and CLIENT devices?
(29156 views)
I am unable to see or use any menus in the app
(29090 views)
Why doesn't the mini-guide show any favorite channels?
(28324 views)
What permissions does the DirecTV Remote app use?
(29502 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28928 views)
How do I manually add a receiver?
(32689 views)
How do I rename a receiver?
(35285 views)
How do I make a backup of my app's settings or copy them to another device?
(31042 views)
How do I reset the app's configuration to brand new?
(35255 views)
How do I get back to the Scan screen I saw when I first used the app?
(41428 views)
Confirming settings on the DirecTV receiver or DVR itself
(846297 views)
The app keeps asking me to rate it even though I already have
(29814 views)
How do I fully exit or close the app?
(28735 views)
Do you offer technical support?
(29735 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30784 views)
(PRO-only) How does the Mini-Guide Source option work?
(28698 views)
How do I remove a receiver from the app?
(32205 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30418 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31993 views)
The Slow Motion button (and / or macros) do not work well.
(32460 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33815 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31775 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)