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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(98117 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124587 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88661 views)
Known Issues (current version)
(71593 views)
What can I expect to see in future versions? ("ToDo")
(74064 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118246 views)
What are the requirements for the DirecTV Remote+ apps?
(100747 views)
The app crashes when I try to scan
(71932 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74623 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73881 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64952 views)
Advanced support options
(59998 views)
What is the MEmote?
(26346 views)
One or more receivers are listed as "UNNAMED"
(29046 views)
I can't find the menus in the main DirecTV Remote+ app!
(28164 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34601 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33506 views)
The Mini-Guide fails to retrieve data for some channels
(28722 views)
Can I control the Genie and CLIENT devices?
(29188 views)
I am unable to see or use any menus in the app
(29115 views)
Why doesn't the mini-guide show any favorite channels?
(28356 views)
What permissions does the DirecTV Remote app use?
(29525 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28964 views)
How do I manually add a receiver?
(32720 views)
How do I rename a receiver?
(35315 views)
How do I make a backup of my app's settings or copy them to another device?
(31066 views)
How do I reset the app's configuration to brand new?
(35283 views)
How do I get back to the Scan screen I saw when I first used the app?
(41455 views)
Confirming settings on the DirecTV receiver or DVR itself
(846386 views)
The app keeps asking me to rate it even though I already have
(29843 views)
How do I fully exit or close the app?
(28779 views)
Do you offer technical support?
(29758 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30817 views)
(PRO-only) How does the Mini-Guide Source option work?
(28726 views)
How do I remove a receiver from the app?
(32233 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30441 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32031 views)
The Slow Motion button (and / or macros) do not work well.
(32486 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33857 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31807 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)