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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106983 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140225 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96954 views)
Known Issues (current version)
(77414 views)
What can I expect to see in future versions? ("ToDo")
(79942 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124660 views)
What are the requirements for the DirecTV Remote+ apps?
(107018 views)
The app crashes when I try to scan
(77772 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80412 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79783 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(72987 views)
Advanced support options
(68716 views)
What is the MEmote?
(30812 views)
One or more receivers are listed as "UNNAMED"
(33518 views)
I can't find the menus in the main DirecTV Remote+ app!
(32657 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39641 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38547 views)
The Mini-Guide fails to retrieve data for some channels
(33252 views)
Can I control the Genie and CLIENT devices?
(33646 views)
I am unable to see or use any menus in the app
(33682 views)
Why doesn't the mini-guide show any favorite channels?
(32912 views)
What permissions does the DirecTV Remote app use?
(33966 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33456 views)
How do I manually add a receiver?
(37229 views)
How do I rename a receiver?
(39786 views)
How do I make a backup of my app's settings or copy them to another device?
(35563 views)
How do I reset the app's configuration to brand new?
(39827 views)
How do I get back to the Scan screen I saw when I first used the app?
(46038 views)
Confirming settings on the DirecTV receiver or DVR itself
(856748 views)
The app keeps asking me to rate it even though I already have
(34316 views)
How do I fully exit or close the app?
(33317 views)
Do you offer technical support?
(34205 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35325 views)
(PRO-only) How does the Mini-Guide Source option work?
(33183 views)
How do I remove a receiver from the app?
(36735 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(34928 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36531 views)
The Slow Motion button (and / or macros) do not work well.
(36954 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38299 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36341 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)