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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(96025 views)
Is Cognitial Mobile on Google+ or Google Groups?
(121636 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(86567 views)
Known Issues (current version)
(69849 views)
What can I expect to see in future versions? ("ToDo")
(72222 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(116341 views)
What are the requirements for the DirecTV Remote+ apps?
(98884 views)
The app crashes when I try to scan
(70036 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72874 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(72098 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63893 views)
Advanced support options
(59075 views)
What is the MEmote?
(25854 views)
One or more receivers are listed as "UNNAMED"
(28582 views)
I can't find the menus in the main DirecTV Remote+ app!
(27684 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34034 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32957 views)
The Mini-Guide fails to retrieve data for some channels
(28182 views)
Can I control the Genie and CLIENT devices?
(28674 views)
I am unable to see or use any menus in the app
(28633 views)
Why doesn't the mini-guide show any favorite channels?
(27898 views)
What permissions does the DirecTV Remote app use?
(29087 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28493 views)
How do I manually add a receiver?
(32181 views)
How do I rename a receiver?
(34827 views)
How do I make a backup of my app's settings or copy them to another device?
(30615 views)
How do I reset the app's configuration to brand new?
(34811 views)
How do I get back to the Scan screen I saw when I first used the app?
(40992 views)
Confirming settings on the DirecTV receiver or DVR itself
(844951 views)
The app keeps asking me to rate it even though I already have
(29345 views)
How do I fully exit or close the app?
(28289 views)
Do you offer technical support?
(29271 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30275 views)
(PRO-only) How does the Mini-Guide Source option work?
(28261 views)
How do I remove a receiver from the app?
(31778 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29962 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31582 views)
The Slow Motion button (and / or macros) do not work well.
(32036 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33345 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31327 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)