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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(101212 views)
Is Cognitial Mobile on Google+ or Google Groups?
(129157 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(91657 views)
Known Issues (current version)
(74113 views)
What can I expect to see in future versions? ("ToDo")
(76600 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(120981 views)
What are the requirements for the DirecTV Remote+ apps?
(103503 views)
The app crashes when I try to scan
(74435 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(77121 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(76473 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(66416 views)
Advanced support options
(61217 views)
What is the MEmote?
(27004 views)
One or more receivers are listed as "UNNAMED"
(29699 views)
I can't find the menus in the main DirecTV Remote+ app!
(28870 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35393 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34291 views)
The Mini-Guide fails to retrieve data for some channels
(29411 views)
Can I control the Genie and CLIENT devices?
(29897 views)
I am unable to see or use any menus in the app
(29819 views)
Why doesn't the mini-guide show any favorite channels?
(29065 views)
What permissions does the DirecTV Remote app use?
(30194 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29669 views)
How do I manually add a receiver?
(33419 views)
How do I rename a receiver?
(36006 views)
How do I make a backup of my app's settings or copy them to another device?
(31782 views)
How do I reset the app's configuration to brand new?
(35999 views)
How do I get back to the Scan screen I saw when I first used the app?
(42161 views)
Confirming settings on the DirecTV receiver or DVR itself
(848624 views)
The app keeps asking me to rate it even though I already have
(30490 views)
How do I fully exit or close the app?
(29491 views)
Do you offer technical support?
(30479 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31505 views)
(PRO-only) How does the Mini-Guide Source option work?
(29381 views)
How do I remove a receiver from the app?
(32966 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31138 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32734 views)
The Slow Motion button (and / or macros) do not work well.
(33200 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34573 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32476 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)