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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97866 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124200 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88393 views)
Known Issues (current version)
(71399 views)
What can I expect to see in future versions? ("ToDo")
(73851 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118028 views)
What are the requirements for the DirecTV Remote+ apps?
(100515 views)
The app crashes when I try to scan
(71701 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74389 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(73677 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64821 views)
Advanced support options
(59874 views)
What is the MEmote?
(26272 views)
One or more receivers are listed as "UNNAMED"
(28997 views)
I can't find the menus in the main DirecTV Remote+ app!
(28094 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34538 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33424 views)
The Mini-Guide fails to retrieve data for some channels
(28646 views)
Can I control the Genie and CLIENT devices?
(29126 views)
I am unable to see or use any menus in the app
(29055 views)
Why doesn't the mini-guide show any favorite channels?
(28294 views)
What permissions does the DirecTV Remote app use?
(29468 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28910 views)
How do I manually add a receiver?
(32651 views)
How do I rename a receiver?
(35252 views)
How do I make a backup of my app's settings or copy them to another device?
(31012 views)
How do I reset the app's configuration to brand new?
(35219 views)
How do I get back to the Scan screen I saw when I first used the app?
(41390 views)
Confirming settings on the DirecTV receiver or DVR itself
(846195 views)
The app keeps asking me to rate it even though I already have
(29788 views)
How do I fully exit or close the app?
(28701 views)
Do you offer technical support?
(29695 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30746 views)
(PRO-only) How does the Mini-Guide Source option work?
(28667 views)
How do I remove a receiver from the app?
(32179 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30386 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31969 views)
The Slow Motion button (and / or macros) do not work well.
(32439 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33783 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31741 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)