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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109453 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146955 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98913 views)
Known Issues (current version)
(77467 views)
What can I expect to see in future versions? ("ToDo")
(80007 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125012 views)
What are the requirements for the DirecTV Remote+ apps?
(107357 views)
The app crashes when I try to scan
(77827 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80472 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79841 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78428 views)
Advanced support options
(75604 views)
What is the MEmote?
(34073 views)
One or more receivers are listed as "UNNAMED"
(36774 views)
I can't find the menus in the main DirecTV Remote+ app!
(35944 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43347 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42253 views)
The Mini-Guide fails to retrieve data for some channels
(36543 views)
Can I control the Genie and CLIENT devices?
(36891 views)
I am unable to see or use any menus in the app
(36914 views)
Why doesn't the mini-guide show any favorite channels?
(36192 views)
What permissions does the DirecTV Remote app use?
(37205 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36735 views)
How do I manually add a receiver?
(40474 views)
How do I rename a receiver?
(43036 views)
How do I make a backup of my app's settings or copy them to another device?
(38825 views)
How do I reset the app's configuration to brand new?
(43126 views)
How do I get back to the Scan screen I saw when I first used the app?
(49290 views)
Confirming settings on the DirecTV receiver or DVR itself
(863116 views)
The app keeps asking me to rate it even though I already have
(37588 views)
How do I fully exit or close the app?
(36578 views)
Do you offer technical support?
(37524 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38584 views)
(PRO-only) How does the Mini-Guide Source option work?
(36478 views)
How do I remove a receiver from the app?
(40020 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38218 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39801 views)
The Slow Motion button (and / or macros) do not work well.
(40248 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41584 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39655 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)