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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(98287 views)
Is Cognitial Mobile on Google+ or Google Groups?
(124813 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(88842 views)
Known Issues (current version)
(71724 views)
What can I expect to see in future versions? ("ToDo")
(74215 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(118395 views)
What are the requirements for the DirecTV Remote+ apps?
(100895 views)
The app crashes when I try to scan
(72066 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(74763 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(74031 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(65025 views)
Advanced support options
(60057 views)
What is the MEmote?
(26379 views)
One or more receivers are listed as "UNNAMED"
(29084 views)
I can't find the menus in the main DirecTV Remote+ app!
(28198 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34651 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33548 views)
The Mini-Guide fails to retrieve data for some channels
(28758 views)
Can I control the Genie and CLIENT devices?
(29227 views)
I am unable to see or use any menus in the app
(29151 views)
Why doesn't the mini-guide show any favorite channels?
(28390 views)
What permissions does the DirecTV Remote app use?
(29572 views)
Is there an easter egg in DirecTV Remote+ Pro?
(29000 views)
How do I manually add a receiver?
(32763 views)
How do I rename a receiver?
(35355 views)
How do I make a backup of my app's settings or copy them to another device?
(31110 views)
How do I reset the app's configuration to brand new?
(35326 views)
How do I get back to the Scan screen I saw when I first used the app?
(41492 views)
Confirming settings on the DirecTV receiver or DVR itself
(846500 views)
The app keeps asking me to rate it even though I already have
(29873 views)
How do I fully exit or close the app?
(28820 views)
Do you offer technical support?
(29802 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30850 views)
(PRO-only) How does the Mini-Guide Source option work?
(28750 views)
How do I remove a receiver from the app?
(32272 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30472 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(32064 views)
The Slow Motion button (and / or macros) do not work well.
(32536 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33887 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31845 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)