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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(97062 views)
Is Cognitial Mobile on Google+ or Google Groups?
(123075 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(87613 views)
Known Issues (current version)
(70701 views)
What can I expect to see in future versions? ("ToDo")
(73122 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(117312 views)
What are the requirements for the DirecTV Remote+ apps?
(99774 views)
The app crashes when I try to scan
(70963 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(73722 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(72984 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(64392 views)
Advanced support options
(59538 views)
What is the MEmote?
(26057 views)
One or more receivers are listed as "UNNAMED"
(28799 views)
I can't find the menus in the main DirecTV Remote+ app!
(27913 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(34325 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(33207 views)
The Mini-Guide fails to retrieve data for some channels
(28438 views)
Can I control the Genie and CLIENT devices?
(28929 views)
I am unable to see or use any menus in the app
(28890 views)
Why doesn't the mini-guide show any favorite channels?
(28119 views)
What permissions does the DirecTV Remote app use?
(29277 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28718 views)
How do I manually add a receiver?
(32436 views)
How do I rename a receiver?
(35068 views)
How do I make a backup of my app's settings or copy them to another device?
(30830 views)
How do I reset the app's configuration to brand new?
(35035 views)
How do I get back to the Scan screen I saw when I first used the app?
(41209 views)
Confirming settings on the DirecTV receiver or DVR itself
(845647 views)
The app keeps asking me to rate it even though I already have
(29589 views)
How do I fully exit or close the app?
(28514 views)
Do you offer technical support?
(29506 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30537 views)
(PRO-only) How does the Mini-Guide Source option work?
(28490 views)
How do I remove a receiver from the app?
(31985 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(30208 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31805 views)
The Slow Motion button (and / or macros) do not work well.
(32269 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33591 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31566 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)