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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95369 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120736 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(85948 views)
Known Issues (current version)
(69264 views)
What can I expect to see in future versions? ("ToDo")
(71685 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115788 views)
What are the requirements for the DirecTV Remote+ apps?
(98326 views)
The app crashes when I try to scan
(69451 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72322 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71563 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63577 views)
Advanced support options
(58801 views)
What is the MEmote?
(25726 views)
One or more receivers are listed as "UNNAMED"
(28424 views)
I can't find the menus in the main DirecTV Remote+ app!
(27535 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33877 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32789 views)
The Mini-Guide fails to retrieve data for some channels
(28046 views)
Can I control the Genie and CLIENT devices?
(28513 views)
I am unable to see or use any menus in the app
(28478 views)
Why doesn't the mini-guide show any favorite channels?
(27757 views)
What permissions does the DirecTV Remote app use?
(28931 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28321 views)
How do I manually add a receiver?
(32044 views)
How do I rename a receiver?
(34695 views)
How do I make a backup of my app's settings or copy them to another device?
(30456 views)
How do I reset the app's configuration to brand new?
(34669 views)
How do I get back to the Scan screen I saw when I first used the app?
(40850 views)
Confirming settings on the DirecTV receiver or DVR itself
(844516 views)
The app keeps asking me to rate it even though I already have
(29165 views)
How do I fully exit or close the app?
(28132 views)
Do you offer technical support?
(29128 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30103 views)
(PRO-only) How does the Mini-Guide Source option work?
(28113 views)
How do I remove a receiver from the app?
(31631 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29800 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31416 views)
The Slow Motion button (and / or macros) do not work well.
(31889 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33215 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31198 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)