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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109441 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146916 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98905 views)
Known Issues (current version)
(77466 views)
What can I expect to see in future versions? ("ToDo")
(80007 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125009 views)
What are the requirements for the DirecTV Remote+ apps?
(107353 views)
The app crashes when I try to scan
(77827 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80471 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79841 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78395 views)
Advanced support options
(75558 views)
What is the MEmote?
(34052 views)
One or more receivers are listed as "UNNAMED"
(36765 views)
I can't find the menus in the main DirecTV Remote+ app!
(35931 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43330 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42225 views)
The Mini-Guide fails to retrieve data for some channels
(36527 views)
Can I control the Genie and CLIENT devices?
(36869 views)
I am unable to see or use any menus in the app
(36897 views)
Why doesn't the mini-guide show any favorite channels?
(36170 views)
What permissions does the DirecTV Remote app use?
(37182 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36713 views)
How do I manually add a receiver?
(40461 views)
How do I rename a receiver?
(43015 views)
How do I make a backup of my app's settings or copy them to another device?
(38808 views)
How do I reset the app's configuration to brand new?
(43109 views)
How do I get back to the Scan screen I saw when I first used the app?
(49271 views)
Confirming settings on the DirecTV receiver or DVR itself
(863089 views)
The app keeps asking me to rate it even though I already have
(37576 views)
How do I fully exit or close the app?
(36564 views)
Do you offer technical support?
(37505 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38577 views)
(PRO-only) How does the Mini-Guide Source option work?
(36468 views)
How do I remove a receiver from the app?
(40004 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38202 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39789 views)
The Slow Motion button (and / or macros) do not work well.
(40231 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41563 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39642 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)