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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108596 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144583 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98225 views)
Known Issues (current version)
(77448 views)
What can I expect to see in future versions? ("ToDo")
(79981 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124888 views)
What are the requirements for the DirecTV Remote+ apps?
(107248 views)
The app crashes when I try to scan
(77806 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80451 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79818 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76591 views)
Advanced support options
(73203 views)
What is the MEmote?
(32982 views)
One or more receivers are listed as "UNNAMED"
(35709 views)
I can't find the menus in the main DirecTV Remote+ app!
(34857 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42101 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41002 views)
The Mini-Guide fails to retrieve data for some channels
(35436 views)
Can I control the Genie and CLIENT devices?
(35819 views)
I am unable to see or use any menus in the app
(35827 views)
Why doesn't the mini-guide show any favorite channels?
(35100 views)
What permissions does the DirecTV Remote app use?
(36128 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35603 views)
How do I manually add a receiver?
(39415 views)
How do I rename a receiver?
(41961 views)
How do I make a backup of my app's settings or copy them to another device?
(37783 views)
How do I reset the app's configuration to brand new?
(42061 views)
How do I get back to the Scan screen I saw when I first used the app?
(48171 views)
Confirming settings on the DirecTV receiver or DVR itself
(860953 views)
The app keeps asking me to rate it even though I already have
(36505 views)
How do I fully exit or close the app?
(35505 views)
Do you offer technical support?
(36402 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37488 views)
(PRO-only) How does the Mini-Guide Source option work?
(35367 views)
How do I remove a receiver from the app?
(38959 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37117 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38712 views)
The Slow Motion button (and / or macros) do not work well.
(39113 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40507 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38552 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)