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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105624 views)
Is Cognitial Mobile on Google+ or Google Groups?
(136423 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95862 views)
Known Issues (current version)
(77375 views)
What can I expect to see in future versions? ("ToDo")
(79921 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124473 views)
What are the requirements for the DirecTV Remote+ apps?
(106827 views)
The app crashes when I try to scan
(77740 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80380 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79747 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(70009 views)
Advanced support options
(64815 views)
What is the MEmote?
(28948 views)
One or more receivers are listed as "UNNAMED"
(31618 views)
I can't find the menus in the main DirecTV Remote+ app!
(30764 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37512 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36453 views)
The Mini-Guide fails to retrieve data for some channels
(31326 views)
Can I control the Genie and CLIENT devices?
(31769 views)
I am unable to see or use any menus in the app
(31795 views)
Why doesn't the mini-guide show any favorite channels?
(31009 views)
What permissions does the DirecTV Remote app use?
(32055 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31540 views)
How do I manually add a receiver?
(35353 views)
How do I rename a receiver?
(37882 views)
How do I make a backup of my app's settings or copy them to another device?
(33675 views)
How do I reset the app's configuration to brand new?
(38001 views)
How do I get back to the Scan screen I saw when I first used the app?
(44152 views)
Confirming settings on the DirecTV receiver or DVR itself
(853177 views)
The app keeps asking me to rate it even though I already have
(32455 views)
How do I fully exit or close the app?
(31446 views)
Do you offer technical support?
(32386 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33460 views)
(PRO-only) How does the Mini-Guide Source option work?
(31305 views)
How do I remove a receiver from the app?
(34876 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33049 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34638 views)
The Slow Motion button (and / or macros) do not work well.
(35071 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36439 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34465 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)