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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(102856 views)
Is Cognitial Mobile on Google+ or Google Groups?
(131386 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(93224 views)
Known Issues (current version)
(75558 views)
What can I expect to see in future versions? ("ToDo")
(77972 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(122431 views)
What are the requirements for the DirecTV Remote+ apps?
(104879 views)
The app crashes when I try to scan
(75889 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(78509 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(77884 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67185 views)
Advanced support options
(61906 views)
What is the MEmote?
(27425 views)
One or more receivers are listed as "UNNAMED"
(30097 views)
I can't find the menus in the main DirecTV Remote+ app!
(29253 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(35785 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34724 views)
The Mini-Guide fails to retrieve data for some channels
(29765 views)
Can I control the Genie and CLIENT devices?
(30268 views)
I am unable to see or use any menus in the app
(30203 views)
Why doesn't the mini-guide show any favorite channels?
(29489 views)
What permissions does the DirecTV Remote app use?
(30558 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30020 views)
How do I manually add a receiver?
(33787 views)
How do I rename a receiver?
(36385 views)
How do I make a backup of my app's settings or copy them to another device?
(32208 views)
How do I reset the app's configuration to brand new?
(36411 views)
How do I get back to the Scan screen I saw when I first used the app?
(42571 views)
Confirming settings on the DirecTV receiver or DVR itself
(849645 views)
The app keeps asking me to rate it even though I already have
(30872 views)
How do I fully exit or close the app?
(29859 views)
Do you offer technical support?
(30852 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(31915 views)
(PRO-only) How does the Mini-Guide Source option work?
(29761 views)
How do I remove a receiver from the app?
(33346 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31545 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33118 views)
The Slow Motion button (and / or macros) do not work well.
(33581 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(34942 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(32882 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)