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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(103672 views)
Is Cognitial Mobile on Google+ or Google Groups?
(132534 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(94054 views)
Known Issues (current version)
(76267 views)
What can I expect to see in future versions? ("ToDo")
(78724 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(123182 views)
What are the requirements for the DirecTV Remote+ apps?
(105568 views)
The app crashes when I try to scan
(76600 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(79206 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(78626 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(67628 views)
Advanced support options
(62267 views)
What is the MEmote?
(27623 views)
One or more receivers are listed as "UNNAMED"
(30299 views)
I can't find the menus in the main DirecTV Remote+ app!
(29459 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(36008 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(34976 views)
The Mini-Guide fails to retrieve data for some channels
(29962 views)
Can I control the Genie and CLIENT devices?
(30487 views)
I am unable to see or use any menus in the app
(30386 views)
Why doesn't the mini-guide show any favorite channels?
(29684 views)
What permissions does the DirecTV Remote app use?
(30730 views)
Is there an easter egg in DirecTV Remote+ Pro?
(30210 views)
How do I manually add a receiver?
(33975 views)
How do I rename a receiver?
(36571 views)
How do I make a backup of my app's settings or copy them to another device?
(32405 views)
How do I reset the app's configuration to brand new?
(36614 views)
How do I get back to the Scan screen I saw when I first used the app?
(42771 views)
Confirming settings on the DirecTV receiver or DVR itself
(850211 views)
The app keeps asking me to rate it even though I already have
(31085 views)
How do I fully exit or close the app?
(30058 views)
Do you offer technical support?
(31065 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(32085 views)
(PRO-only) How does the Mini-Guide Source option work?
(29947 views)
How do I remove a receiver from the app?
(33545 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(31732 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(33336 views)
The Slow Motion button (and / or macros) do not work well.
(33792 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(35134 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(33103 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)