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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(107195 views)
Is Cognitial Mobile on Google+ or Google Groups?
(140787 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(97112 views)
Known Issues (current version)
(77419 views)
What can I expect to see in future versions? ("ToDo")
(79945 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124688 views)
What are the requirements for the DirecTV Remote+ apps?
(107055 views)
The app crashes when I try to scan
(77777 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80415 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79787 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(73433 views)
Advanced support options
(69241 views)
What is the MEmote?
(31062 views)
One or more receivers are listed as "UNNAMED"
(33804 views)
I can't find the menus in the main DirecTV Remote+ app!
(32930 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(39950 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(38888 views)
The Mini-Guide fails to retrieve data for some channels
(33529 views)
Can I control the Genie and CLIENT devices?
(33905 views)
I am unable to see or use any menus in the app
(33949 views)
Why doesn't the mini-guide show any favorite channels?
(33202 views)
What permissions does the DirecTV Remote app use?
(34252 views)
Is there an easter egg in DirecTV Remote+ Pro?
(33717 views)
How do I manually add a receiver?
(37496 views)
How do I rename a receiver?
(40068 views)
How do I make a backup of my app's settings or copy them to another device?
(35834 views)
How do I reset the app's configuration to brand new?
(40128 views)
How do I get back to the Scan screen I saw when I first used the app?
(46292 views)
Confirming settings on the DirecTV receiver or DVR itself
(857267 views)
The app keeps asking me to rate it even though I already have
(34585 views)
How do I fully exit or close the app?
(33607 views)
Do you offer technical support?
(34491 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(35599 views)
(PRO-only) How does the Mini-Guide Source option work?
(33475 views)
How do I remove a receiver from the app?
(36994 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(35176 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(36814 views)
The Slow Motion button (and / or macros) do not work well.
(37229 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(38553 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(36609 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)