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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(105578 views)
Is Cognitial Mobile on Google+ or Google Groups?
(136296 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(95814 views)
Known Issues (current version)
(77374 views)
What can I expect to see in future versions? ("ToDo")
(79920 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124465 views)
What are the requirements for the DirecTV Remote+ apps?
(106818 views)
The app crashes when I try to scan
(77739 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80377 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79746 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(69917 views)
Advanced support options
(64674 views)
What is the MEmote?
(28885 views)
One or more receivers are listed as "UNNAMED"
(31561 views)
I can't find the menus in the main DirecTV Remote+ app!
(30707 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(37455 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(36383 views)
The Mini-Guide fails to retrieve data for some channels
(31272 views)
Can I control the Genie and CLIENT devices?
(31706 views)
I am unable to see or use any menus in the app
(31725 views)
Why doesn't the mini-guide show any favorite channels?
(30961 views)
What permissions does the DirecTV Remote app use?
(32003 views)
Is there an easter egg in DirecTV Remote+ Pro?
(31482 views)
How do I manually add a receiver?
(35291 views)
How do I rename a receiver?
(37818 views)
How do I make a backup of my app's settings or copy them to another device?
(33620 views)
How do I reset the app's configuration to brand new?
(37928 views)
How do I get back to the Scan screen I saw when I first used the app?
(44097 views)
Confirming settings on the DirecTV receiver or DVR itself
(853057 views)
The app keeps asking me to rate it even though I already have
(32379 views)
How do I fully exit or close the app?
(31385 views)
Do you offer technical support?
(32304 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(33390 views)
(PRO-only) How does the Mini-Guide Source option work?
(31250 views)
How do I remove a receiver from the app?
(34836 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(32990 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(34575 views)
The Slow Motion button (and / or macros) do not work well.
(35018 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(36375 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(34410 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)