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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(95231 views)
Is Cognitial Mobile on Google+ or Google Groups?
(120552 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(85823 views)
Known Issues (current version)
(69160 views)
What can I expect to see in future versions? ("ToDo")
(71569 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(115666 views)
What are the requirements for the DirecTV Remote+ apps?
(98218 views)
The app crashes when I try to scan
(69358 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(72185 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(71444 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(63518 views)
Advanced support options
(58737 views)
What is the MEmote?
(25699 views)
One or more receivers are listed as "UNNAMED"
(28386 views)
I can't find the menus in the main DirecTV Remote+ app!
(27508 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(33831 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(32756 views)
The Mini-Guide fails to retrieve data for some channels
(28005 views)
Can I control the Genie and CLIENT devices?
(28478 views)
I am unable to see or use any menus in the app
(28446 views)
Why doesn't the mini-guide show any favorite channels?
(27721 views)
What permissions does the DirecTV Remote app use?
(28901 views)
Is there an easter egg in DirecTV Remote+ Pro?
(28287 views)
How do I manually add a receiver?
(31998 views)
How do I rename a receiver?
(34669 views)
How do I make a backup of my app's settings or copy them to another device?
(30430 views)
How do I reset the app's configuration to brand new?
(34641 views)
How do I get back to the Scan screen I saw when I first used the app?
(40810 views)
Confirming settings on the DirecTV receiver or DVR itself
(844406 views)
The app keeps asking me to rate it even though I already have
(29130 views)
How do I fully exit or close the app?
(28101 views)
Do you offer technical support?
(29091 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(30064 views)
(PRO-only) How does the Mini-Guide Source option work?
(28085 views)
How do I remove a receiver from the app?
(31591 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(29770 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(31377 views)
The Slow Motion button (and / or macros) do not work well.
(31866 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(33183 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(31159 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)