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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106218 views)
Is Cognitial Mobile on Google+ or Google Groups?
(138121 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96350 views)
Known Issues (current version)
(77393 views)
What can I expect to see in future versions? ("ToDo")
(79930 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124548 views)
What are the requirements for the DirecTV Remote+ apps?
(106917 views)
The app crashes when I try to scan
(77754 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80398 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79760 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71388 views)
Advanced support options
(66523 views)
What is the MEmote?
(29774 views)
One or more receivers are listed as "UNNAMED"
(32472 views)
I can't find the menus in the main DirecTV Remote+ app!
(31612 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38456 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37375 views)
The Mini-Guide fails to retrieve data for some channels
(32157 views)
Can I control the Genie and CLIENT devices?
(32627 views)
I am unable to see or use any menus in the app
(32636 views)
Why doesn't the mini-guide show any favorite channels?
(31852 views)
What permissions does the DirecTV Remote app use?
(32894 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32398 views)
How do I manually add a receiver?
(36144 views)
How do I rename a receiver?
(38681 views)
How do I make a backup of my app's settings or copy them to another device?
(34520 views)
How do I reset the app's configuration to brand new?
(38857 views)
How do I get back to the Scan screen I saw when I first used the app?
(45025 views)
Confirming settings on the DirecTV receiver or DVR itself
(854796 views)
The app keeps asking me to rate it even though I already have
(33254 views)
How do I fully exit or close the app?
(32310 views)
Do you offer technical support?
(33218 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34300 views)
(PRO-only) How does the Mini-Guide Source option work?
(32153 views)
How do I remove a receiver from the app?
(35733 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33846 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35463 views)
The Slow Motion button (and / or macros) do not work well.
(35898 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37259 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35318 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)