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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109661 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147454 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(99069 views)
Known Issues (current version)
(77469 views)
What can I expect to see in future versions? ("ToDo")
(80011 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125035 views)
What are the requirements for the DirecTV Remote+ apps?
(107384 views)
The app crashes when I try to scan
(77832 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80480 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79849 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78836 views)
Advanced support options
(76181 views)
What is the MEmote?
(34312 views)
One or more receivers are listed as "UNNAMED"
(37005 views)
I can't find the menus in the main DirecTV Remote+ app!
(36177 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43602 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42517 views)
The Mini-Guide fails to retrieve data for some channels
(36763 views)
Can I control the Genie and CLIENT devices?
(37143 views)
I am unable to see or use any menus in the app
(37130 views)
Why doesn't the mini-guide show any favorite channels?
(36415 views)
What permissions does the DirecTV Remote app use?
(37441 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36977 views)
How do I manually add a receiver?
(40715 views)
How do I rename a receiver?
(43266 views)
How do I make a backup of my app's settings or copy them to another device?
(39073 views)
How do I reset the app's configuration to brand new?
(43356 views)
How do I get back to the Scan screen I saw when I first used the app?
(49532 views)
Confirming settings on the DirecTV receiver or DVR itself
(863562 views)
The app keeps asking me to rate it even though I already have
(37826 views)
How do I fully exit or close the app?
(36831 views)
Do you offer technical support?
(37749 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38842 views)
(PRO-only) How does the Mini-Guide Source option work?
(36714 views)
How do I remove a receiver from the app?
(40271 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38459 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(40046 views)
The Slow Motion button (and / or macros) do not work well.
(40490 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41827 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39886 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)