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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(106094 views)
Is Cognitial Mobile on Google+ or Google Groups?
(137717 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(96237 views)
Known Issues (current version)
(77389 views)
What can I expect to see in future versions? ("ToDo")
(79928 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124532 views)
What are the requirements for the DirecTV Remote+ apps?
(106899 views)
The app crashes when I try to scan
(77748 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80397 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79758 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(71060 views)
Advanced support options
(66150 views)
What is the MEmote?
(29594 views)
One or more receivers are listed as "UNNAMED"
(32274 views)
I can't find the menus in the main DirecTV Remote+ app!
(31434 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(38228 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(37146 views)
The Mini-Guide fails to retrieve data for some channels
(31964 views)
Can I control the Genie and CLIENT devices?
(32435 views)
I am unable to see or use any menus in the app
(32443 views)
Why doesn't the mini-guide show any favorite channels?
(31638 views)
What permissions does the DirecTV Remote app use?
(32712 views)
Is there an easter egg in DirecTV Remote+ Pro?
(32213 views)
How do I manually add a receiver?
(35953 views)
How do I rename a receiver?
(38511 views)
How do I make a backup of my app's settings or copy them to another device?
(34323 views)
How do I reset the app's configuration to brand new?
(38692 views)
How do I get back to the Scan screen I saw when I first used the app?
(44832 views)
Confirming settings on the DirecTV receiver or DVR itself
(854455 views)
The app keeps asking me to rate it even though I already have
(33078 views)
How do I fully exit or close the app?
(32123 views)
Do you offer technical support?
(33036 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(34122 views)
(PRO-only) How does the Mini-Guide Source option work?
(31980 views)
How do I remove a receiver from the app?
(35544 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(33663 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(35268 views)
The Slow Motion button (and / or macros) do not work well.
(35708 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(37081 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(35108 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)