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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(108410 views)
Is Cognitial Mobile on Google+ or Google Groups?
(144105 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98099 views)
Known Issues (current version)
(77446 views)
What can I expect to see in future versions? ("ToDo")
(79979 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124867 views)
What are the requirements for the DirecTV Remote+ apps?
(107227 views)
The app crashes when I try to scan
(77801 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80445 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79816 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(76189 views)
Advanced support options
(72728 views)
What is the MEmote?
(32764 views)
One or more receivers are listed as "UNNAMED"
(35496 views)
I can't find the menus in the main DirecTV Remote+ app!
(34638 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(41836 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(40748 views)
The Mini-Guide fails to retrieve data for some channels
(35222 views)
Can I control the Genie and CLIENT devices?
(35596 views)
I am unable to see or use any menus in the app
(35610 views)
Why doesn't the mini-guide show any favorite channels?
(34905 views)
What permissions does the DirecTV Remote app use?
(35901 views)
Is there an easter egg in DirecTV Remote+ Pro?
(35365 views)
How do I manually add a receiver?
(39179 views)
How do I rename a receiver?
(41735 views)
How do I make a backup of my app's settings or copy them to another device?
(37544 views)
How do I reset the app's configuration to brand new?
(41825 views)
How do I get back to the Scan screen I saw when I first used the app?
(47944 views)
Confirming settings on the DirecTV receiver or DVR itself
(860476 views)
The app keeps asking me to rate it even though I already have
(36283 views)
How do I fully exit or close the app?
(35285 views)
Do you offer technical support?
(36166 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(37288 views)
(PRO-only) How does the Mini-Guide Source option work?
(35153 views)
How do I remove a receiver from the app?
(38739 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(36884 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(38480 views)
The Slow Motion button (and / or macros) do not work well.
(38896 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(40283 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(38321 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)