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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109156 views)
Is Cognitial Mobile on Google+ or Google Groups?
(146099 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98702 views)
Known Issues (current version)
(77461 views)
What can I expect to see in future versions? ("ToDo")
(79997 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(124965 views)
What are the requirements for the DirecTV Remote+ apps?
(107312 views)
The app crashes when I try to scan
(77820 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80459 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79836 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(77792 views)
Advanced support options
(74756 views)
What is the MEmote?
(33667 views)
One or more receivers are listed as "UNNAMED"
(36410 views)
I can't find the menus in the main DirecTV Remote+ app!
(35571 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(42919 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(41823 views)
The Mini-Guide fails to retrieve data for some channels
(36181 views)
Can I control the Genie and CLIENT devices?
(36499 views)
I am unable to see or use any menus in the app
(36540 views)
Why doesn't the mini-guide show any favorite channels?
(35847 views)
What permissions does the DirecTV Remote app use?
(36813 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36346 views)
How do I manually add a receiver?
(40085 views)
How do I rename a receiver?
(42670 views)
How do I make a backup of my app's settings or copy them to another device?
(38461 views)
How do I reset the app's configuration to brand new?
(42748 views)
How do I get back to the Scan screen I saw when I first used the app?
(48910 views)
Confirming settings on the DirecTV receiver or DVR itself
(862365 views)
The app keeps asking me to rate it even though I already have
(37224 views)
How do I fully exit or close the app?
(36215 views)
Do you offer technical support?
(37157 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38211 views)
(PRO-only) How does the Mini-Guide Source option work?
(36118 views)
How do I remove a receiver from the app?
(39656 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(37837 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39408 views)
The Slow Motion button (and / or macros) do not work well.
(39860 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41199 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39257 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)