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Questions in DirecTV Remote+
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Questions and problems related to DirecTV Remote+ Free and Pro
IR is not working for me even though my phone or tablet supports it.
(109521 views)
Is Cognitial Mobile on Google+ or Google Groups?
(147131 views)
When I try to change volume from the main app, it says there are no TV/AVR volume profiles set up for the receiver.
(98968 views)
Known Issues (current version)
(77468 views)
What can I expect to see in future versions? ("ToDo")
(80010 views)
What are the differences between DirecTV Remote+ FREE and PRO?
(125023 views)
What are the requirements for the DirecTV Remote+ apps?
(107366 views)
The app crashes when I try to scan
(77829 views)
Why doesn't your app (or competing apps) control the TV volume or power?
(80475 views)
When starting the app or returning to the remote from a different screen (such as options or mini-guide), the phone vibrates or plays a sound several times.
(79843 views)
How do I configure Tasker to control the DirecTV Remote+ App?
(78570 views)
Advanced support options
(75810 views)
What is the MEmote?
(34146 views)
One or more receivers are listed as "UNNAMED"
(36858 views)
I can't find the menus in the main DirecTV Remote+ app!
(36034 views)
When using the app to change settings on a Genie CLIENT, the client suddenly stops responding to commands.
(43434 views)
Why don't Power or Reboot commands work with my Genie CLIENT?
(42349 views)
The Mini-Guide fails to retrieve data for some channels
(36623 views)
Can I control the Genie and CLIENT devices?
(36983 views)
I am unable to see or use any menus in the app
(36985 views)
Why doesn't the mini-guide show any favorite channels?
(36264 views)
What permissions does the DirecTV Remote app use?
(37291 views)
Is there an easter egg in DirecTV Remote+ Pro?
(36815 views)
How do I manually add a receiver?
(40562 views)
How do I rename a receiver?
(43116 views)
How do I make a backup of my app's settings or copy them to another device?
(38915 views)
How do I reset the app's configuration to brand new?
(43205 views)
How do I get back to the Scan screen I saw when I first used the app?
(49374 views)
Confirming settings on the DirecTV receiver or DVR itself
(863257 views)
The app keeps asking me to rate it even though I already have
(37665 views)
How do I fully exit or close the app?
(36666 views)
Do you offer technical support?
(37599 views)
Occasionally the ongoing 'On Now' notification will tell me to check my WiFi, IP or Whole Home settings.
(38685 views)
(PRO-only) How does the Mini-Guide Source option work?
(36558 views)
How do I remove a receiver from the app?
(40094 views)
The DirecTV Remote+ app does not display correctly on my mobile device.
(38303 views)
Button presses seem to be getting dropped or the receiver is very slow to respond to commands sent through the app.
(39891 views)
The Slow Motion button (and / or macros) do not work well.
(40333 views)
Other DirecTV remote apps in the Android market claim to show the playlist from a DVR. How come yours doesn't?
(41677 views)
I just installed the pro version. Why does the app still prompt me to purchase it when I try using pro features?
(39737 views)
40
one category up
Questions and problems related to DirecTV Remote+ Free and Pro
DirecTV Remote+
(40 FAQs
)
Network and connection issues
(15 FAQs
)